Adjusting my Samsung Fridge Door Using Snap Rings

Last Update date : Aug 21. 2026

Information Icon Please Note: The information on this page is for Australian products only. Models, sequences error codes or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

Need help adjusting the door gap or height on your Samsung fridge? Some Samsung fridges provide snap rings that slot between the door grommet and the hinge in order to change the height. These snap rings come in 4 different sizes, 1mm, 1.5mm, 2mm, and 2.5mm.

Prior to following the below guide ensure that you have your snap rings handy.

If you have misplaced them or require replacements please Contact Us.

Follow the below guide for step-by-step instructions.

Check the height difference between the doors, and then raise and hold the lower door.

Note: The following is a general guide, and may not apply to all models. Please consult your User Manual for information pertaining to your fridge.

If the Refrigerator is level before you load it with food, it may become unbalanced due to the weight of the food. If this occurs, adjust the level again using this same procedure.

1 Check the height difference between the doors, and then lift and hold the door with the lower height.
Check the height difference between the doors, and then raise and hold the lower door.
2 Insert a suitable-sized snap ring (A) between the door grommet (B) and the hinge as shown.
Insert a suitable-sized snap ring (A) between the door and the hinge as shown

Note:  Ensure the snap ring (A) is inserted beneath the door grommet (B). Ensure the shaft of the door grommet (B) is inserted into the hole (C) in the hinge. 

Note:

  • Make sure to choose the correct size snap ring. Choosing a ring that is too big will then make the door catch and become difficult to close.

  • Insert only one snap ring. If you insert two or more snap rings, the rings may slip out or making a rubbing noise.

  • Keep the snap rings out of children's reach.

  • Make sure to keep the included snap rings for future use.

  • Do not raise the door too much. The door can contact and damage the top cover.

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